Parts Specialist

Parts Specialist

Number of Openings: 1

About Joe Warren & Sons

Joe Warren & Sons Company Inc., (JWS) a leading provider of commercial refrigeration and food equipment services and sales throughout New England, seeks to add a Parts Specialist to help the company through an exciting phase of growth. Established in 1991, JWS is a family owned-operated business and headquartered in Norwood, MA. JWS has a long history of above-market growth driven by strong customer loyalty, a dedicated and thoughtful management team, and an industry leading reputation for quality service.

Job Description

The successful candidate will be responsible for researching and ordering/quoting replacement components for commercial refrigeration and food equipment. This job has a variety of responsibilities, so it is important to be able to multitask and work well within a team.


• Research, quote and order replacement components for commercial kitchen equipment
• Provide written proposals to customers via email & provide follow up
• Process, order, receive and stage replacement water filters
• Participate in ensuring stock levels are maintained and inventory is orderly
• Assist with receiving inbound UPS/FedEx order, as required
• Collaborate with the Service Department to ensure parts are ordered in a timely manner
• Assist researching recommended replacement parts for our PM Customers
• Promote a positive work environment and company culture
• Other related duties as assigned


• Excellent written and verbal communication skills
• Extremely reliable, responsible and personable
• High level of accuracy, and attention to detail
• Motivated, self-starter with a team first attitude

Why JWS?

We offer competitive compensation, a company-wide incentive program and a comprehensive benefits package including paid time off, medical/dental/vision insurance and a 401k with company match. Employees also enjoy (9) company paid Holidays, PTO, advancement opportunities, short and long-term disability. We conduct regular performance reviews; issue performance bonuses as earned and provide relevant continuing education with reimbursement, training courses and employee referral programs.
Our new Norwood, MA headquarters, 31,000 sq. ft. features brand new office and warehouse space, a new kitchenette along with the newest restaurant equipment available.
If you’re ready for a challenge and have the ambition to succeed in this critical role, we’d love to discuss this position with you!


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